Better Software West 2018 - Consultant | TechWell

Better Software West 2018 - Consultant

Monday, June 4

Viktor Farcic
Cloud Bees
MA

The DevOps 2.1 Toolkit: Continuous Deployment with Jenkins and Docker Swarm

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Monday, June 4, 2018 - 8:30am to 4:30pm

DevOps is the answer to today's need for fast-paced, high quality software development—and continuous deployment (CD) is its culmination. The ability to deploy every commit to production is the ultimate proof that DevOps practices are implemented and that they provide real value. Join Viktor Farcic as he explores the processes and tools that lead to CD nirvana. Many of us have experimented with Docker, perhaps running one of the pre-built images from Docker Hub. The team might recognize the benefits Docker provides in building microservices and the advantages the technology brings to...

Ken Pugh
Ken Pugh, Inc.
MC

Lean Software Development: Principles and Practices

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Monday, June 4, 2018 - 8:30am to 12:00pm

Lean software engineering emphasizes continuous delivery of high-quality applications. Ken Pugh explains the basic principles and practices of lean software development, concentrating on developing a continuous flow by eliminating delays and loopbacks; delivering quickly by developing in small batches; emphasizing high quality which decreases delays due to defect repair; making policies, process, and progress transparent; optimizing the whole rather than individual steps; and becoming more efficient by decreasing waste. Ken describes lean’s emphasis on cycle time rather than resource...

Larry Maccherone
AgileCraft
ME

Lean/Agile Data-Driven Decisions Demystified

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Monday, June 4, 2018 - 8:30am to 12:00pm

For many agile practitioners, software metrics beyond a burndown chart are little understood or, perhaps, very scary because poor metrics can be worse than no metrics. In this enlightening session, Larry Maccherone explores how you and your organization can use metrics to bring management and lean/agile teams closer rather than allowing metrics to become a wedge that drives them into conflict. Larry covers the entire lifecycle of the metrics process—from metric selection to reporting data. Join Larry to gain an understanding of a wide range of concepts including common (101-level) metrics...

Ryan Ripley
Independent Consultant
MF

Rethinking Your Retrospectives

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Monday, June 4, 2018 - 8:30am to 12:00pm

The retrospective is the most important ceremony that an agile team performs. Continuous improvement ideas, team health concerns, organizational impediments, and shared wins are brought to light and explored during a retrospective. This is the heart of agile. Ryan Ripley says that if you aren’t doing retrospectives, you’re missing an incredible opportunity to collaborate and improve as a team. Learn how to get started with retrospectives and take away solid action items to get this important tool implemented on your team. For those already using retrospectives—but still unsure how to get...

Ken Pugh
Ken Pugh, Inc.
MH

Get Started with Acceptance Test-Driven/Behavior-Driven Development

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Defining, understanding, and agreeing on the scope of work to be done are often areas of discomfort for product managers, developers, and quality assurance experts alike. The origin of many items, living in our defect tracking systems, can be traced to our difficulty performing these initial activities. Ken Pugh introduces acceptance test-driven development (ATDD)/behavior driven development (BDD), explains why it works, and outlines the different roles team members play in the process. ATDD/BDD improves communication among customers, developers, and testers. By decreasing re-work, ATDD/...

MI

The Lost Art of Live Communication: Get Connected to Your Customers

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Have you ever been in the same room with co-workers and sent them a Slack or text message instead of having a live conversation? Many people are starting to prefer virtual or instant chat messaging to live conversations, but live communication can get better results at work—and with your customers. As technology professionals, we often focus more on technical skills and ignore the important communication skills. Join Jennifer Bonine to see how to make the most of—and get the best results from—your live conversations. Jennifer shares a toolkit to help you assess your core communication...

Pete Oliver-Krueger
LitheSpeed
MJ

Fundamentals of Lean Startup

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Is your industry being disrupted? Is it getting more difficult to keep your customers—or to find new ones? Agile and DevOps form the foundation of best practices for how to build products, but they work just as well when applied to the right—or to the wrong— products. We need a different process to help us distinguish between the two. Lean Startup drives to the source of the problem and helps us answer the question—Should we build it? This year more than half of the participants at Lean Startup Week were from enterprise organizations. If you’re not using the Lean Startup way of designing...

Ryan Ripley
Independent Consultant
MK

Coaching Workshop: Taking Your Scrum to the Next Level

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Are you struggling to achieve results from your agile and Scrum teams? Are you having trouble with user story writing or with effective estimation and forecasting? Are your sprint reviews and retrospectives low focus and low energy? What about gaining traction on the organization-side of things? Do your leaders actually understand the underlying principles? Are they measuring things properly? And what about Scrum at Scale—how’s that going? If you have questions, any questions, about how to improve specific practices or generally how to improve your agile journey, then this tutorial is for...

Tuesday, June 5

Doc List
Doc List Enterprises
TG

Chartering Agile Teams: Conditions for Success

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Tuesday, June 5, 2018 - 8:30am to 12:00pm

Team charters are essential, but there's no specific formula for how to effectively create them or what to include. Each element of the team charter is specific to each team. There can be a framework for developing the charter, but it must be a collaborative effort of—at a minimum—the members of the team. Join Doc List as he shares his often-used framework, the key steps in crafting a charter, and the activities that are a must for the process. Explore aspects of setting specific constraints or criteria for the team, particularly Definition of Done and Definition of Ready, and see examples...

Jeff Payne
Coveros, Inc.
TI

Agile Project Failures: Root Causes and Corrective Actions

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Tuesday, June 5, 2018 - 1:00pm to 4:30pm

Agile initiatives always begin with high expectations—accelerate delivery, meet customer needs, and improve software quality. The truth is that many agile projects do not deliver on some or all of these expectations. If you want help to ensure the success of your agile project or to get an agile project back on track, this tutorial is for you. Jeffery Payne discusses the most common causes of agile project failure and how you can avoid these issues or mitigate their damaging effects. Poor project management, ineffective requirements development, failed communications, software development...

Francie Van Wurkus
Francie Van Wirkus
Claudia Marquette
AB2 Consulting
TJ

What You Need to be SAFe: Implementing Enterprise Agile

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Tuesday, June 5, 2018 - 1:00pm to 4:30pm

Maybe you are curious about SAFe—what it’s all about and why you might adopt it. Perhaps your organization is heading toward—or in the middle of—a SAFe transformation and you have questions. If so, join Francie Van Wirkus and Claudia Marquette as they discuss SAFe. Learn to use a proven inquiry strategy, designed to help you and your stakeholders have productive discussions about your work, its current state and its ideal state, and your customers. When you better understand the flow of your work, and you understand all the customers who derive value from it, you can make smarter...

Catherine Louis
CLL-Group.com
TM

Building the Right Thing by Focusing on the Customer

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Tuesday, June 5, 2018 - 1:00pm to 4:30pm

This tutorial is for product creators who are passionate about delighting their customers by solving their true needs. Join Catherine Louis as she walks you through Design Thinking, Build- Measure-Learn loops to validate assumptions, and Scrum to deliver as table stakes for building the right thing rather than building the wrong thing faster. In this highly interactive workshop, you will be “learning by doing”. Some of the topic we’ll explore include practical Product Discovery tools and how to effectively en-Vision your products. We’ll use User Story Mapping as means of defining and...

Wednesday, June 6

Ashley Hunsberger
Blackboard
K1

Use DevOps Principles to Transform Culture

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Wednesday, June 6, 2018 - 8:30am to 9:45am

At the heart of DevOps is the idea that organizations break down silos and teams work together to innovate faster, reducing the length of feedback loops and delivering value faster. Ashley Hunsberger describes how Blackboard is using DevOps principles—collaborative practices, iterative improvements, incremental testing, and more—to transform their development culture so everyone owns quality. Big change does not happen overnight, so they learned to make smaller changes that support the overall vision. Join Ashley as she lays the groundwork for iterative and continuous improvement...

Pete Behrens
Trail Ridge Consulting
K2

Five (Oops! I Mean Six) Mistakes Leaders Make

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Wednesday, June 6, 2018 - 10:00am to 11:00am

The world of work is transforming at an unrelenting pace. Product development is increasingly more complex and uncertain while the speed of decisions and delivery is escalating at an exponential pace. Many of us are unaware of how our thoughts and actions work against our own objectives and our organizations’ goals and needs. Pete Behrens illustrates how leadership agility improves self-awareness, amplifies decision-making, improves outcomes, and grows resilience and capacity in highly complex and fast-paced environments. Sharing stories from his two decades of personal experience—...

Selena Delesie
Delesie Solutions
BW1

Leadership from Within an Agile Team

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Wednesday, June 6, 2018 - 11:30am to 12:30pm

Teams struggle for many reasons, leaving people frustrated, complacent, and content to exist in mediocrity. There is a secret sauce that propels individuals, teams, and entire organizations to be really successful. And that secret is effective leadership! And not just the executives, managers, or those with leader titles get to lead – everyone does. The real benefits of agile emerge when each person embraces their personal leadership. By embracing our inner leader, we are able to engage our team, improve the value and quality of our deliverables, and gain the competitive edge the agile...

Ryan_Lockard
Contino
AW1

Secrets from the Authors of the Agile Manifesto

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Wednesday, June 6, 2018 - 11:30am to 12:30pm

Agile coach Ryan Lockard interviewed fourteen of the seventeen authors of the Agile Manifesto for a special podcast project. Originally the idea was to capture the intent of authors and to chronicle the story of the Agile Manifesto, but what emerged became much more. This session covers the real story behind the rise and fall of agile in industry and what we can do to reclaim it. Ryan will dive into the history behind the Agile Manifesto and its signatories, what precipitated the manifesto's creation, and what the vision for it was. From that story emerges the rise of an industry, and to...

BW4

A Case Study in Building a Culture of Continuous Improvement

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Wednesday, June 6, 2018 - 1:30pm to 2:30pm

Continuous improvement is the goal of agile teams. But what does it look like when we create a continuous improvement strategy beyond our agile teams and bring it to the company level? Working at Spotify, Kevin Goldsmith saw the benefits of its fantastic continuous improvement culture. When he joined Avvo as its new CTO, his primary goal was to help Avvo create that culture for itself. In this session, Kevin will show what Avvo has done to build a foundation for a continuous improvement culture. He’ll explore the frameworks used to create highly engaged teams and share the organizational...

Mike Cottmeyer
LeadingAgile, LLC
AW5

Faster Food and a Better Place to Sleep: Applying Agile Outside Software

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Wednesday, June 6, 2018 - 1:30pm to 2:30pm

Agile methods aren’t just for software anymore—actually, they haven’t been for quite a while. Agile's collaborative, iterative, incremental approaches to work have caused it to go mainstream. But can we apply team-based agile straight out of the box in a nonsoftware context? Although most of the principles and patterns apply, sometimes the practices and frameworks need modification for a particular context. Mike Cottmeyer will explore two case studies of agile journeys: an international hotel chain going through a major rebranding initiative, and a well-known fast food restaurant looking...

Bernie_Maloney
Persistent
BW7

Create Influence, on Demand

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Wednesday, June 6, 2018 - 2:45pm to 3:45pm

The effectiveness of agile approaches are built on influence rather than authority. Practices like collocation and stand-ups actually amplify influence, leveraging behavior patterns built into humans through biology and social conditions. In this workshop, Bernie Maloney will show you how to unpack some fundamental influence patterns, gleaned from typical collaboration ceremonies, and turn them into conscious tools for leadership. Through interactive exercises, you’ll amplify and practice your ability to influence by quickly establishing and building rapport via all forms of active...

Lee Eason
Ipreo
AW7

Methods for Handling Key-Person Dependencies in Agile Teams

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Wednesday, June 6, 2018 - 2:45pm to 3:45pm

On any team, from infrastructure engineering to development to HR, there is always a looming danger of one individual being the only person capable of performing a key task, either because of their technical skills, domain skills, or business experience. The risks of having key-person dependencies—reduced productivity, inaccurate project estimates, morale problems, delays, and business-impacting defects and downtime—are hard to identify and can be even harder to resolve. Lee Eason is a leader and coach who has experienced this problem for so long, he finally decided to do something about...

Melissa Petak
Onlife Health
AW8

Creating an Innovation-Rich Culture

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Wednesday, June 6, 2018 - 2:45pm to 3:45pm

It's important to create a culture that inspires and infuses your development team with great ideas. But ideas are not action. Ideas in and of themselves are nothing more than unrefined, random thoughts, and worse, most ideas never get implemented. Even when you do follow through on some of the best ideas, they can cause great harm without proper planning and execution. While creativity is an asset, unbridled creativity where disparate ideas abound outside a sound decision-making and execution framework will create distraction and chaos. In this session, Melissa Petak will show you how to...

Julie Wyman
Excella Consulting
Hunter Tammaro
Excella Consulting
AW9

Measuring Flow: Metrics That Matter

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Wednesday, June 6, 2018 - 2:45pm to 3:45pm

Are you considering kanban but not sure how you’ll predict delivery without story points, velocity, and a burndown chart? Or are you part of a Scrum team but feeling like your team could benefit from improved flow within your sprints? In this session, join Julie Wyman and Hunter Tammaro as they explore key kanban metrics for measuring team flow and predictability. In the first half, they will introduce metrics including lead and cycle time, throughput, and the cumulative flow diagram. They’ll review what each represents, discuss easy ways to collect them, and show how they are similar and...

Thursday, June 7

Ryan Ripley
Independent Consultant
Faye Thompson
Cardinal Solutions Group
K4

Collaborative Curiosity

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Thursday, June 7, 2018 - 8:30am to 9:45am

Let's try an experiment. Rather than trying to figure out what you need or want to hear from a keynote, we propose your taking over as the product owner and driving the discussion? Join Ryan Ripley and Faye Thompson as they take your most pressing, real-time questions and craft them into an inspiring keynote that is relevant to you and your needs. They will take on all agile topics: How does a team optimize their learning? How do you make it safe to explore, experiment and fail? What should you do when your teams aren’t “buying” self-direction and accountability. What do you do when those...

V. Lee Henson
AgileDad
BT1

Agile 3.0: The Five Secrets Advanced Agile Companies Know

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Thursday, June 7, 2018 - 10:00am to 11:00am

Now that organizations have opted to morph agile into their own homegrown Agile Center of Excellence, many have missed out on simple advanced practices that would allow them to be even more aligned and ready to embrace a more practical agile application. Join seasoned agile coach Lee Henson as he shows you how to leverage internal and external agile service agreements to help guide your teams to a more solid agile footing. He will explore setting a clear vision and strategy by building an “agile press release” and how to embrace estimation excellence for stories, releases, and entire...

David Horowitz
Retrium
BT2

Conducting Agile Retrospectives That Drive Real Change

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Thursday, June 7, 2018 - 10:00am to 11:00am

Think about your latest retrospective. Were people interested and engaged, or did they complain and accuse? Did you leave the retrospective feeling like you learned something valuable, or were you simply there to check the retrospective off your list? Retrospectives are hard work, but effective retrospectives can have a transformative effect on your team’s performance and, ultimately, your organization’s ability to achieve its goals. Join retrospective expert David Horowitz as he explores tangible steps you can take to turn your retrospectives into the catalyst of continuous improvement...

Natalie_Warnert
CA Technologies
AT3

Stop Guessing and Validate What Your Customers Want

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Thursday, June 7, 2018 - 10:00am to 11:00am

In agile, everything we do is an experiment. Product development is no different. We think we know what the customer wants, and the customer thinks they know what they want, but it turns out we're all wrong! To get to validated discoveries about our features, we must understand how to write a better hypothesis for our development experiments. This session focuses on challenging the mindset that we are validating options during our experiments. Natalie Warnert will show you how to eliminate options that don't work with data and feedback by looking at your product hypotheses as tests that...

Stefana Saxton
Black & Veatch
BT4

Innovation: The Art of Being Wrong

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Thursday, June 7, 2018 - 11:30am to 12:30pm

So, your company wants to be innovative. Are you comfortable with failure? The word failure is littered with negative connotations. Elon Musk financed three failed SpaceX rocket launches. Edison designed more than 2,000 light bulbs that did not work. The Wright brothers crashed dozens of planes and gliders before one took off. And the Americas were discovered through failed circumnavigation. Some failed small and learned. And some failed big but survived and thrived. The lesson is that organizations must embrace failure to accelerate innovation. Join Stefana Saxton to learn how to...

Faye Thompson
Cardinal Solutions Group
BT5

It's All In Our Heads: Using Neuroscience to Improve Performance

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Thursday, June 7, 2018 - 11:30am to 12:30pm

Understanding how our brains take shortcuts to process all the data they take in can help us recognize when its happening, take measures to correct our course, and use that information to build stronger teams. This talk sprang from my curiosity about the intersection of neuroscience and organizational behavior. It is my hope that attendees will leave with the ability to recognize when they and their teams are using processing shortcuts, as well as some techniques for mitigating their impact. Learning Objectives: - Identify several ways in which our brains short cut processing in order to...

Billie_Schuttpelz
SolutionsIQ an Accenture Company
AT4

Impostor Syndrome: The Innovation Killer among Us

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Thursday, June 7, 2018 - 11:30am to 12:30pm

As an agile community, we talk a lot about innovation and failure. But we often forget to talk about the head games that keep us from innovating. Billie Schuttpelz unearths those internal dialogues that prevent us from taking risks that drive innovation. Become a part of breaking open the conversation around impostor syndrome—yes, it exists, and it's stealing far too many of our authentic voices. Join Billie to get insights into how imposter syndrome is holding you back. You'll learn three ways to unleash your creative ideas, break free of the swirling thoughts and inactivity that...

Allison Pollard
Improving Enterprises
Barry Forrest
Improving in Dallas
BT11

Brewing Great Agile Team Dynamics: No More "Bitter Beer Face" Communications

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

Ever find yourself making a sour face after talking to a coworker? Wishing your team meetings felt more like an engaging social hour? There is hope. Those everyday conflicts where something seems “off” after a conversation are often related to differences in communication styles. When team members understand themselves and others, there’s less conflict, more collaboration, and better working relationships. The DiSC model can help you understand why your team behaves the way it does and how to build trust for a more agile team. In this interactive session, agile coaches Allison Pollard and...

Larry Maccherone
AgileCraft
BT12

The Impact of Agile Quantified

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

For years, people have made recommendations for how to develop software in an agile way based almost entirely on intuition, folklore, and anecdotes. They've never been able to quantitatively show the accuracy or applicability of these recommendations. This session quantifies those recommendations in the most precise and objective terms, including a presentation of general findings in Larry Maccherone's research correlating agile practices to performance along the dimensions of productivity, predictability, quality, and time to market. These data can be used to make general decisions about...

Wayde Stallmann
Asynchrony Labs
AT10

Three-Minute Improv Games to Improve Your Teams

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

The problem with many agile teams is that they simply never become a team. This often manifests itself as team members feeling unsafe or not quite trusting each other. This workshop will show you how the same techniques improv theater troupes use to improve collaboration, creativity, and communication can be used to help agile teams, too. The three-minute improv warm-up games Wayde Stallmann will lead you through in this session—including improv's famous "yes, and" technique—will help you learn to establish trust, improve collaboration, and learn how to provide a safe environment for your...

Anu Smalley
Capala Consulting Group
K5

Agile Lighthouses: Navigating toward Successful Products

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Thursday, June 7, 2018 - 4:15pm to 5:15pm

Directional awareness in product development is one of the most challenging aspects of building things—whether applications, services, or true products. Gaining a true north in your journey and having a light to show you the way are often the difference between success and failure. But what is your compass? Where is your lighthouse? It’s your customer, and your challenge is determining how to effectively engage the customer. Agile product management provides a distinct mindset with techniques and patterns useful in navigating these often-convoluted courses. And Anu Smalley is an...

Friday, June 8

Mary_Thorn
Mary Thorn Consulting
SMT3

Shhh...it's not "SAFe"!

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Friday, June 8, 2018 - 12:30pm to 1:30pm

Scaling agile is tough. Convincing regulated financial institutions to change their "governance" processes to a matrixed, decentralized decision-making organization is almost impossible. But that’s just the change of direction that adopting agile approaches requires.

Come listen to the journey that Mary Thorn took with two regulated financial institutions by implementing the Scaled Agile Framework (SAFe) without the business-side and people actually realizing the source of the change.

You will learn why and how the principles and values of SAFe and agile can transform any...

Ralph Kasuba, VP, eGlobal Commerce Engineering
PitneyBowes/Borderfree
SMT4

Agile Leadership – A Matter of Providing Cover

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Friday, June 8, 2018 - 1:45pm to 2:45pm

In the early days of agile adoption, the role that leaders played was marginalized or fuzzy at best. Was it just a vision and budgetary focus or something more? A “day in the life” of the agile leader wasn’t very clear. Well, fast forward to today, and the role is clearer, but still confusing. But the good news is that Ralph Kasuba will be your guide to more effective agile leadership.

Ralph’s experience is that today’s agile leaders need to provide cover for their teams. Cover to do their best work. Cover so that they stay focused. Cover to effectively collaborate. Cover to ensure...