Better Software West 2018 - Business Analyst - Requirements | TechWell

Better Software West 2018 - Business Analyst - Requirements

Monday, June 4

Ken Pugh
Ken Pugh, Inc.
MH

Get Started with Acceptance Test-Driven/Behavior-Driven Development

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Defining, understanding, and agreeing on the scope of work to be done are often areas of discomfort for product managers, developers, and quality assurance experts alike. The origin of many items, living in our defect tracking systems, can be traced to our difficulty performing these initial activities. Ken Pugh introduces acceptance test-driven development (ATDD)/behavior driven development (BDD), explains why it works, and outlines the different roles team members play in the process. ATDD/BDD improves communication among customers, developers, and testers. By decreasing re-work, ATDD/...

MI

The Lost Art of Live Communication: Get Connected to Your Customers

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Have you ever been in the same room with co-workers and sent them a Slack or text message instead of having a live conversation? Many people are starting to prefer virtual or instant chat messaging to live conversations, but live communication can get better results at work—and with your customers. As technology professionals, we often focus more on technical skills and ignore the important communication skills. Join Jennifer Bonine to see how to make the most of—and get the best results from—your live conversations. Jennifer shares a toolkit to help you assess your core communication...

Pete Oliver-Krueger
LitheSpeed
MJ

Fundamentals of Lean Startup

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Is your industry being disrupted? Is it getting more difficult to keep your customers—or to find new ones? Agile and DevOps form the foundation of best practices for how to build products, but they work just as well when applied to the right—or to the wrong— products. We need a different process to help us distinguish between the two. Lean Startup drives to the source of the problem and helps us answer the question—Should we build it? This year more than half of the participants at Lean Startup Week were from enterprise organizations. If you’re not using the Lean Startup way of designing...

Ryan Ripley
Independent Consultant
MK

Coaching Workshop: Taking Your Scrum to the Next Level

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Are you struggling to achieve results from your agile and Scrum teams? Are you having trouble with user story writing or with effective estimation and forecasting? Are your sprint reviews and retrospectives low focus and low energy? What about gaining traction on the organization-side of things? Do your leaders actually understand the underlying principles? Are they measuring things properly? And what about Scrum at Scale—how’s that going? If you have questions, any questions, about how to improve specific practices or generally how to improve your agile journey, then this tutorial is for...

Tuesday, June 5

V. Lee Henson
AgileDad
TH

Advanced Backlog Refinement and Estimation Techniques

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Tuesday, June 5, 2018 - 8:30am to 12:00pm

One of the greatest challenges organizations face when embracing Agile is how to streamline the process of analyzing, defining, and refining the product backlogs so they can be easily consumed by their teams. Join Lee Henson to take a deep dive into advanced techniques that allow you to refine the work and ultimately achieve more accurate complexity estimates—for better project and release forecasting. Explore techniques including the creation of the Agile Press Release, which defines the who, what, where, when, why, and how behind the scope of an agile project or release in a simple one-...

Catherine Louis
CLL-Group.com
TM

Building the Right Thing by Focusing on the Customer

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Tuesday, June 5, 2018 - 1:00pm to 4:30pm

This tutorial is for product creators who are passionate about delighting their customers by solving their true needs. Join Catherine Louis as she walks you through Design Thinking, Build- Measure-Learn loops to validate assumptions, and Scrum to deliver as table stakes for building the right thing rather than building the wrong thing faster. In this highly interactive workshop, you will be “learning by doing”. Some of the topic we’ll explore include practical Product Discovery tools and how to effectively en-Vision your products. We’ll use User Story Mapping as means of defining and...

Wednesday, June 6

Kalpesh_Shah
IntraEdge Inc
AW3

Outcome Over Output: Don't Be a Backlog Lumberjack

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Wednesday, June 6, 2018 - 11:30am to 12:30pm

As agile goes mainstream, many organizations are only focused on mastering different elements of agile frameworks. Progress is measured by vanity metrics such as velocity and burndown charts. These metrics can turn agile teams into backlog lumberjacks! Teams, ScrumMasters, and leadership must realize that while speed to launch is crucial to delivering software, speed to learning is even more important. To accomplish this mindset shift, product owners need to learn to change their focus from mastering the art of writing user stories to connecting their teams with the users of their products...

John_Cutler
Independent Consultant
AW6

Beating the Feature Factory Mindset

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Wednesday, June 6, 2018 - 1:30pm to 2:30pm

On a human level, we crave outcomes and impact. But in software product development, there is something addictive about the "build more and more features" approach that often leaves people frustrated and unsatisfied. Developers understand the challenges of working in output-focused environments and the adverse effects this has on productivity, morale, and business impact. Join John Cutler as he discusses these "feature factories," why they exist, how they impact your business, and how you can shift the focus to outcomes and impact. John thoroughly makes the case that churning out features...

Thursday, June 7

Ryan Ripley
Independent Consultant
Faye Thompson
Cardinal Solutions Group
K4

Collaborative Curiosity

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Thursday, June 7, 2018 - 8:30am to 9:45am

Let's try an experiment. Rather than trying to figure out what you need or want to hear from a keynote, we propose your taking over as the product owner and driving the discussion? Join Ryan Ripley and Faye Thompson as they take your most pressing, real-time questions and craft them into an inspiring keynote that is relevant to you and your needs. They will take on all agile topics: How does a team optimize their learning? How do you make it safe to explore, experiment and fail? What should you do when your teams aren’t “buying” self-direction and accountability. What do you do when those...

Nablia Safdar
Do it Best Corp.
AT1

Fuel Agility with Transparent Expectations

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Thursday, June 7, 2018 - 10:00am to 11:00pm

Do you know how your work is aligned to tactical and strategic goals? Success is rooted in a productive and cohesive team-centered culture. When culture and execution are misaligned, failure is almost certain. Everyone on and around the team must understand their role in defining, delivering, and growing value. It sounds easy, but the discipline can be tough, which leads to disappointments and unwelcome surprises. Nabila Safdar focuses on curating transparent expectations by the following six core practices. First, foster candor and respect. This leads to unity. Second, have fresh...

Natalie_Warnert
CA Technologies
AT3

Stop Guessing and Validate What Your Customers Want

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Thursday, June 7, 2018 - 10:00am to 11:00am

In agile, everything we do is an experiment. Product development is no different. We think we know what the customer wants, and the customer thinks they know what they want, but it turns out we're all wrong! To get to validated discoveries about our features, we must understand how to write a better hypothesis for our development experiments. This session focuses on challenging the mindset that we are validating options during our experiments. Natalie Warnert will show you how to eliminate options that don't work with data and feedback by looking at your product hypotheses as tests that...

Stefana Saxton
Black & Veatch
BT4

Innovation: The Art of Being Wrong

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Thursday, June 7, 2018 - 11:30am to 12:30pm

So, your company wants to be innovative. Are you comfortable with failure? The word failure is littered with negative connotations. Elon Musk financed three failed SpaceX rocket launches. Edison designed more than 2,000 light bulbs that did not work. The Wright brothers crashed dozens of planes and gliders before one took off. And the Americas were discovered through failed circumnavigation. Some failed small and learned. And some failed big but survived and thrived. The lesson is that organizations must embrace failure to accelerate innovation. Join Stefana Saxton to learn how to...

Faye Thompson
Cardinal Solutions Group
BT5

It's All In Our Heads: Using Neuroscience to Improve Performance

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Thursday, June 7, 2018 - 11:30am to 12:30pm

Understanding how our brains take shortcuts to process all the data they take in can help us recognize when its happening, take measures to correct our course, and use that information to build stronger teams. This talk sprang from my curiosity about the intersection of neuroscience and organizational behavior. It is my hope that attendees will leave with the ability to recognize when they and their teams are using processing shortcuts, as well as some techniques for mitigating their impact. Learning Objectives: - Identify several ways in which our brains short cut processing in order to...

Ken Pugh
Ken Pugh, Inc.
BT6

Using Behavior Driven Development and Acceptance Test-Driven Development to create GREAT requirements

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Thursday, June 7, 2018 - 11:30am to 12:30pm

Defining, understanding, and agreeing on the scope of work to be done is often an area of discomfort for product managers, business analysts, developers, and quality assurance experts alike. The origin of many items living in our defect tracking systems can be traced to the difficulties encountered while performing these initial requirements activities. Ken Pugh introduces behavior-driven development (BDD), also known as acceptance test-driven development (ATDD), and explains how it works in creating detailed requirements. He outlines the different roles that team members play in the...

Steve Spearman
Agile for All
AT5

Let's (Re)Learn about Agile and Scrum in One Hour!

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Thursday, June 7, 2018 - 11:30am to 12:30pm

Every software conference has a number of folks who are brand-new to agile—as well as folks who think they understand it but could use a solid refresher. This interactive presentation will focus on newbies who want to understand the key concepts of both agile and Scrum. Certified Scrum trainer Steven Spearman will give an overview of the key concepts and learning approaches needed to understand agile and Scrum in one hour. While he will cover the structural basics of roles and events, he’ll focus primarily on key concepts of complexity, why traditional methods fail us so often, taking...

Bill DeVoe
Velocity Partners
BT8

Lean-Agile Learning through Games

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Thursday, June 7, 2018 - 1:30pm to 2:30pm

Most agile practitioners first learn agile by reading a book, attending a class, or attending local meetings. But learning lean and agile concepts works best when we're able to put some concrete examples and practice behind the concepts. By adding a set of games and exercises that teach and reinforce lean and agile concepts to our toolboxes, change agents can provide some practical basis for conversations both inside and outside their organizations. In this talk join experienced agile coach Bill DeVoe, as he shares two of his “go to” games. First, up will be The Name Game, a game that...

Katherine Campbell
Primitive Spark, Inc
BT9

The Five Biggest Mistakes Your Team Is Making in Requirements Definition

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Thursday, June 7, 2018 - 1:30pm to 2:30pm

Google pioneer Alberto Savoia offered this sage advice: Build the right "it" before you build It right. But few software companies take the time to define, much less build, the right "it." The problem starts with a poor requirements definition process. In this session, join Kathryn Campbell as she examines the five most common mistakes that software companies make during requirements definition—and how to avoid them. First Kathryn defines thinking too small as a huge problem and shows you how to broaden your perspectives. Next, she exposes being stuck in the past, with legacy systems...

Chris Murman
SolutionsIQ an Accenture Company
AT7

Things Are Broken: A Case Study In Moving Too Fast

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Thursday, June 7, 2018 - 1:30pm to 2:30pm

"Move fast and break things” tells quite a story of the relationship between speed and agile. Speed has been a driver in our industry before it was even an industry. Books promise that certain frameworks can deliver twice as much in half the time, yet teams still struggle delivering what's expected of them. This session describes a six-month case study of a multi-team transformation. The orders were to make the teams deliver faster, but they were consistently missing deadlines. Frustration was on the rise. Only after taking the time to understand what they meant by "faster" could the teams...

Michelle Vician
Kaiser Permanente
AT8

Taking Your Team from Dysfunctional to Dynamic

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Thursday, June 7, 2018 - 1:30pm to 2:30pm

Does it seem like your team is the antithesis of agile? Being negative or fearful, resisting change, or hoarding information are common pitfalls that impede progress and can sink an agile team. How can your team adapt to each other, avoid these patterns, and find its greatness? All teams have people with talents and untapped abilities, but it can be difficult for a team to figure out what works for them, what they have, and what they lack. If your team is struggling to unify, find its stride, or revel in the fun of working together, then this session is for you. Michelle Vician will reveal...

Jamie Lynn Cooke
Both Hemispheres, LLC
AT9

Building the Perfect Product Backlog

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Thursday, June 7, 2018 - 1:30pm to 2:30pm

"Efficiency is doing things right; effectiveness is doing the right things." This quote from Peter Drucker identifies why even the most productive agile teams may not always deliver the most successful business solutions. The agile team depends on the product owner to correctly identify the business requirements with the highest values, to clearly describe each feature at the right level of granularity, to provide the necessary supporting documentation, and to continuously adapt the product backlog to meet the emerging needs of the organization. Otherwise, the team could be measuring its...

Allison Pollard
Improving Enterprises
Barry Forrest
Improving in Dallas
BT11

Brewing Great Agile Team Dynamics: No More "Bitter Beer Face" Communications

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

Ever find yourself making a sour face after talking to a coworker? Wishing your team meetings felt more like an engaging social hour? There is hope. Those everyday conflicts where something seems “off” after a conversation are often related to differences in communication styles. When team members understand themselves and others, there’s less conflict, more collaboration, and better working relationships. The DiSC model can help you understand why your team behaves the way it does and how to build trust for a more agile team. In this interactive session, agile coaches Allison Pollard and...

Wayde Stallmann
Asynchrony Labs
AT10

Three-Minute Improv Games to Improve Your Teams

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

The problem with many agile teams is that they simply never become a team. This often manifests itself as team members feeling unsafe or not quite trusting each other. This workshop will show you how the same techniques improv theater troupes use to improve collaboration, creativity, and communication can be used to help agile teams, too. The three-minute improv warm-up games Wayde Stallmann will lead you through in this session—including improv's famous "yes, and" technique—will help you learn to establish trust, improve collaboration, and learn how to provide a safe environment for your...

Toiya Jones-Current
Kaiser Permanente
AT11

Waterfall to Scrum: It Only Goes Up from Here

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

You’re a project manager using a waterfall methodology, but the team is not making progress on the work and deadlines are not being met. The requirements aren’t clear, scope keeps changing, deadlines won’t budge, and you can’t get more resources on the project. You were doomed from the start! A common solution to this situation is to adopt Scrum, but that can be difficult as well. Join Toiya Jones-Current as she narrates her personal journey and the baby steps she took to successfully switch from waterfall to Scrum and the transition her project team went through to deliver iteratively and...

Bob Galen
Zenergy Technologies
AT12

Essential Product Ownership: It takes a Village

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

Scrum surfaced in 1993. So, the role of a Product Owner has existed for 20+ years. Surely the whole idea is well understood by now. Right? And the role is a simple one. There is a single product owner per product team or teams. Defining and accepting the work to meet the clients’ goals. Always mucking around the backlog. Again, simple and clear. Right? Well, in my coaching travels and observations it’s not that simple. I still see literally tens of organizations and hundreds of teams that struggle with the notion of product ownership. So, let’s go over it...

Anu Smalley
Capala Consulting Group
K5

Agile Lighthouses: Navigating toward Successful Products

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Thursday, June 7, 2018 - 4:15pm to 5:15pm

Directional awareness in product development is one of the most challenging aspects of building things—whether applications, services, or true products. Gaining a true north in your journey and having a light to show you the way are often the difference between success and failure. But what is your compass? Where is your lighthouse? It’s your customer, and your challenge is determining how to effectively engage the customer. Agile product management provides a distinct mindset with techniques and patterns useful in navigating these often-convoluted courses. And Anu Smalley is an...

Friday, June 8

SMT1

The Do’s and Don’ts of Building an Enterprise Product Team

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Friday, June 8, 2018 - 9:00am to 10:00am

Every product-driven development organization has a product team. But when things “go Agile”, that team is often under-considered as part of the transformation. Everyone seems to be focusing on the technical aspects. But product play an incredibly important role and needs a first-class seat at the enterprise agile transformation table.

Join Nicole Dwyer, as she shares her experiences in building high-performance, agile product teams. She’ll share on establishing & building the team, running agile without product, underestimating the need for a scrum master, the need for...

SMT2

Agile in a Regulated Environment – Advice from a “Blues Traveler”

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Friday, June 8, 2018 - 10:15am to 11:15am

Implementing Agile practices in a regulated industry has its own set of unique challenges. Learn what worked and didn't work at Blue Cross Blue Shield of North Carolina (BCBSNC) and WellCare Health Plans as they adopted Agile practices in product and software development within their regulated organizations.

Join Leon Sabarsky as he shares his advice and lessons learned on implementing Agile at the Blues and other healthcare organizations. Some or their particular challenges included scaling up, connecting with non-agile PMO’s, reconfiguring our traditional testing processes, and...