Better Software West 2018 - Collaboration or Communication | TechWell

Better Software West 2018 - Collaboration or Communication

Monday, June 4

Selena Delesie
Delesie Solutions
MB

Agile Managers: Nurture Your Teams to Thrive

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Monday, June 4, 2018 - 8:30am to 12:00pm

For most managers Agile is a totally different way of work that requires a particular style of leadership. However, agile transitions often fail to provide adequate guidance on how a manager fits into an agile organization. Your role and responsibilities need to change as the organization changes. You must learn to coach, remove obstacles, and model new styles of communication. In this interactive session, learn how you can flourish as an agile manager as you nurture your teams to thrive. Join seasoned leadership coach Selena Delesie as she discusses the differences between traditional and...

Ryan Ripley
Independent Consultant
MF

Rethinking Your Retrospectives

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Monday, June 4, 2018 - 8:30am to 12:00pm

The retrospective is the most important ceremony that an agile team performs. Continuous improvement ideas, team health concerns, organizational impediments, and shared wins are brought to light and explored during a retrospective. This is the heart of agile. Ryan Ripley says that if you aren’t doing retrospectives, you’re missing an incredible opportunity to collaborate and improve as a team. Learn how to get started with retrospectives and take away solid action items to get this important tool implemented on your team. For those already using retrospectives—but still unsure how to get...

Ken Pugh
Ken Pugh, Inc.
MH

Get Started with Acceptance Test-Driven/Behavior-Driven Development

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Defining, understanding, and agreeing on the scope of work to be done are often areas of discomfort for product managers, developers, and quality assurance experts alike. The origin of many items, living in our defect tracking systems, can be traced to our difficulty performing these initial activities. Ken Pugh introduces acceptance test-driven development (ATDD)/behavior driven development (BDD), explains why it works, and outlines the different roles team members play in the process. ATDD/BDD improves communication among customers, developers, and testers. By decreasing re-work, ATDD/...

MI

The Lost Art of Live Communication: Get Connected to Your Customers

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Monday, June 4, 2018 - 1:00pm to 4:30pm

Have you ever been in the same room with co-workers and sent them a Slack or text message instead of having a live conversation? Many people are starting to prefer virtual or instant chat messaging to live conversations, but live communication can get better results at work—and with your customers. As technology professionals, we often focus more on technical skills and ignore the important communication skills. Join Jennifer Bonine to see how to make the most of—and get the best results from—your live conversations. Jennifer shares a toolkit to help you assess your core communication...

Tuesday, June 5

Marcus King
Improving Enterprises
Allison Pollard
Improving Enterprises
TF

Leaders: Getting Real without Getting Fired

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Tuesday, June 5, 2018 - 8:30am to 12:00pm

Are important words often left unsaid at your place of work? Do you feel like you're navigating a complex maze in conversations? Does your message tend to miss the mark with co-workers, who increasingly seem to be impediments to your reaching your goals? Trust and communication issues within the workplace can hollow out an organization. When organizations suffering from a lack of trust, it costs them speed, productivity, and collaboration. Join Allison Pollard and Marcus King as they share models to evaluate your own behaviors and facilitate activities to help you find your voice for...

Doc List
Doc List Enterprises
TG

Chartering Agile Teams: Conditions for Success

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Tuesday, June 5, 2018 - 8:30am to 12:00pm

Team charters are essential, but there's no specific formula for how to effectively create them or what to include. Each element of the team charter is specific to each team. There can be a framework for developing the charter, but it must be a collaborative effort of—at a minimum—the members of the team. Join Doc List as he shares his often-used framework, the key steps in crafting a charter, and the activities that are a must for the process. Explore aspects of setting specific constraints or criteria for the team, particularly Definition of Done and Definition of Ready, and see examples...

TK

What's Your Leadership IQ?

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Tuesday, June 5, 2018 - 1:00pm to 4:30pm

Have you ever needed a way to measure your testing leadership IQ? Or been in a performance review where the majority of time was spent discussing your need to improve as a leader? If you have ever wondered what your core leadership competencies are and how to build on and improve them, Jennifer Bonine shares a toolkit to help you do just that. This toolkit includes a personal assessment of your leadership competencies and the evolution of testing and testing leadership. Join Jennifer as she explores a set of eight dimensions of successful leaders, provides suggestions on how you can...

Wednesday, June 6

Pete Behrens
Trail Ridge Consulting
K2

Five (Oops! I Mean Six) Mistakes Leaders Make

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Wednesday, June 6, 2018 - 10:00am to 11:00am

The world of work is transforming at an unrelenting pace. Product development is increasingly more complex and uncertain while the speed of decisions and delivery is escalating at an exponential pace. Many of us are unaware of how our thoughts and actions work against our own objectives and our organizations’ goals and needs. Pete Behrens illustrates how leadership agility improves self-awareness, amplifies decision-making, improves outcomes, and grows resilience and capacity in highly complex and fast-paced environments. Sharing stories from his two decades of personal experience—...

Bernie_Maloney
Persistent
BW7

Create Influence, on Demand

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Wednesday, June 6, 2018 - 2:45pm to 3:45pm

The effectiveness of agile approaches are built on influence rather than authority. Practices like collocation and stand-ups actually amplify influence, leveraging behavior patterns built into humans through biology and social conditions. In this workshop, Bernie Maloney will show you how to unpack some fundamental influence patterns, gleaned from typical collaboration ceremonies, and turn them into conscious tools for leadership. Through interactive exercises, you’ll amplify and practice your ability to influence by quickly establishing and building rapport via all forms of active...

Thursday, June 7

Ryan Ripley
Independent Consultant
Faye Thompson
Cardinal Solutions Group
K4

Collaborative Curiosity

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Thursday, June 7, 2018 - 8:30am to 9:45am

Let's try an experiment. Rather than trying to figure out what you need or want to hear from a keynote, we propose your taking over as the product owner and driving the discussion? Join Ryan Ripley and Faye Thompson as they take your most pressing, real-time questions and craft them into an inspiring keynote that is relevant to you and your needs. They will take on all agile topics: How does a team optimize their learning? How do you make it safe to explore, experiment and fail? What should you do when your teams aren’t “buying” self-direction and accountability. What do you do when those...

Nablia Safdar
Do it Best Corp.
AT1

Fuel Agility with Transparent Expectations

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Thursday, June 7, 2018 - 10:00am to 11:00pm

Do you know how your work is aligned to tactical and strategic goals? Success is rooted in a productive and cohesive team-centered culture. When culture and execution are misaligned, failure is almost certain. Everyone on and around the team must understand their role in defining, delivering, and growing value. It sounds easy, but the discipline can be tough, which leads to disappointments and unwelcome surprises. Nabila Safdar focuses on curating transparent expectations by the following six core practices. First, foster candor and respect. This leads to unity. Second, have fresh...

Natalie_Warnert
CA Technologies
AT3

Stop Guessing and Validate What Your Customers Want

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Thursday, June 7, 2018 - 10:00am to 11:00am

In agile, everything we do is an experiment. Product development is no different. We think we know what the customer wants, and the customer thinks they know what they want, but it turns out we're all wrong! To get to validated discoveries about our features, we must understand how to write a better hypothesis for our development experiments. This session focuses on challenging the mindset that we are validating options during our experiments. Natalie Warnert will show you how to eliminate options that don't work with data and feedback by looking at your product hypotheses as tests that...

Stefana Saxton
Black & Veatch
BT4

Innovation: The Art of Being Wrong

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Thursday, June 7, 2018 - 11:30am to 12:30pm

So, your company wants to be innovative. Are you comfortable with failure? The word failure is littered with negative connotations. Elon Musk financed three failed SpaceX rocket launches. Edison designed more than 2,000 light bulbs that did not work. The Wright brothers crashed dozens of planes and gliders before one took off. And the Americas were discovered through failed circumnavigation. Some failed small and learned. And some failed big but survived and thrived. The lesson is that organizations must embrace failure to accelerate innovation. Join Stefana Saxton to learn how to...

Faye Thompson
Cardinal Solutions Group
BT5

It's All In Our Heads: Using Neuroscience to Improve Performance

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Thursday, June 7, 2018 - 11:30am to 12:30pm

Understanding how our brains take shortcuts to process all the data they take in can help us recognize when its happening, take measures to correct our course, and use that information to build stronger teams. This talk sprang from my curiosity about the intersection of neuroscience and organizational behavior. It is my hope that attendees will leave with the ability to recognize when they and their teams are using processing shortcuts, as well as some techniques for mitigating their impact. Learning Objectives: - Identify several ways in which our brains short cut processing in order to...

Ken Pugh
Ken Pugh, Inc.
BT6

Using Behavior Driven Development and Acceptance Test-Driven Development to create GREAT requirements

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Thursday, June 7, 2018 - 11:30am to 12:30pm

Defining, understanding, and agreeing on the scope of work to be done is often an area of discomfort for product managers, business analysts, developers, and quality assurance experts alike. The origin of many items living in our defect tracking systems can be traced to the difficulties encountered while performing these initial requirements activities. Ken Pugh introduces behavior-driven development (BDD), also known as acceptance test-driven development (ATDD), and explains how it works in creating detailed requirements. He outlines the different roles that team members play in the...

Chris Murman
SolutionsIQ an Accenture Company
AT7

Things Are Broken: A Case Study In Moving Too Fast

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Thursday, June 7, 2018 - 1:30pm to 2:30pm

"Move fast and break things” tells quite a story of the relationship between speed and agile. Speed has been a driver in our industry before it was even an industry. Books promise that certain frameworks can deliver twice as much in half the time, yet teams still struggle delivering what's expected of them. This session describes a six-month case study of a multi-team transformation. The orders were to make the teams deliver faster, but they were consistently missing deadlines. Frustration was on the rise. Only after taking the time to understand what they meant by "faster" could the teams...

Michelle Vician
Kaiser Permanente
AT8

Taking Your Team from Dysfunctional to Dynamic

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Thursday, June 7, 2018 - 1:30pm to 2:30pm

Does it seem like your team is the antithesis of agile? Being negative or fearful, resisting change, or hoarding information are common pitfalls that impede progress and can sink an agile team. How can your team adapt to each other, avoid these patterns, and find its greatness? All teams have people with talents and untapped abilities, but it can be difficult for a team to figure out what works for them, what they have, and what they lack. If your team is struggling to unify, find its stride, or revel in the fun of working together, then this session is for you. Michelle Vician will reveal...

Jamie Lynn Cooke
Both Hemispheres, LLC
AT9

Building the Perfect Product Backlog

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Thursday, June 7, 2018 - 1:30pm to 2:30pm

"Efficiency is doing things right; effectiveness is doing the right things." This quote from Peter Drucker identifies why even the most productive agile teams may not always deliver the most successful business solutions. The agile team depends on the product owner to correctly identify the business requirements with the highest values, to clearly describe each feature at the right level of granularity, to provide the necessary supporting documentation, and to continuously adapt the product backlog to meet the emerging needs of the organization. Otherwise, the team could be measuring its...

Allison Pollard
Improving Enterprises
Barry Forrest
Improving in Dallas
BT11

Brewing Great Agile Team Dynamics: No More "Bitter Beer Face" Communications

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

Ever find yourself making a sour face after talking to a coworker? Wishing your team meetings felt more like an engaging social hour? There is hope. Those everyday conflicts where something seems “off” after a conversation are often related to differences in communication styles. When team members understand themselves and others, there’s less conflict, more collaboration, and better working relationships. The DiSC model can help you understand why your team behaves the way it does and how to build trust for a more agile team. In this interactive session, agile coaches Allison Pollard and...

Wayde Stallmann
Asynchrony Labs
AT10

Three-Minute Improv Games to Improve Your Teams

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Thursday, June 7, 2018 - 3:00pm to 4:00pm

The problem with many agile teams is that they simply never become a team. This often manifests itself as team members feeling unsafe or not quite trusting each other. This workshop will show you how the same techniques improv theater troupes use to improve collaboration, creativity, and communication can be used to help agile teams, too. The three-minute improv warm-up games Wayde Stallmann will lead you through in this session—including improv's famous "yes, and" technique—will help you learn to establish trust, improve collaboration, and learn how to provide a safe environment for your...

Anu Smalley
Capala Consulting Group
K5

Agile Lighthouses: Navigating toward Successful Products

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Thursday, June 7, 2018 - 4:15pm to 5:15pm

Directional awareness in product development is one of the most challenging aspects of building things—whether applications, services, or true products. Gaining a true north in your journey and having a light to show you the way are often the difference between success and failure. But what is your compass? Where is your lighthouse? It’s your customer, and your challenge is determining how to effectively engage the customer. Agile product management provides a distinct mindset with techniques and patterns useful in navigating these often-convoluted courses. And Anu Smalley is an...

Friday, June 8

Ralph Kasuba, VP, eGlobal Commerce Engineering
PitneyBowes/Borderfree
SMT4

Agile Leadership – A Matter of Providing Cover

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Friday, June 8, 2018 - 1:45pm to 2:45pm

In the early days of agile adoption, the role that leaders played was marginalized or fuzzy at best. Was it just a vision and budgetary focus or something more? A “day in the life” of the agile leader wasn’t very clear. Well, fast forward to today, and the role is clearer, but still confusing. But the good news is that Ralph Kasuba will be your guide to more effective agile leadership.

Ralph’s experience is that today’s agile leaders need to provide cover for their teams. Cover to do their best work. Cover so that they stay focused. Cover to effectively collaborate. Cover to ensure...