Better Software West 2018 Concurrent Session : Removing Impediments and Cultivating a Culture of Feedback

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Wednesday, June 6, 2018 - 1:30pm to 2:30pm

Removing Impediments and Cultivating a Culture of Feedback

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As agilists, we know the importance of open, candid feedback for agile teams to be continuously improving. This talk will share how impediments, such as unconscious biases and a person’s level of self-confidence, can impact the feedback and learning cycle. Participants will learn why there are positive and negative reactions when feedback is given, the difference between a defensive (fixed) and accepting (growth) mindset, how age, self-confidence and gender biases influence an individual’s mindset and other impediments that can impact a team member’s ability to provide candid feedback. Participants will leave the session with ideas a broader understanding of how these hidden impediments are impacting their teams’ performance, what they can do to alleviate those impediments, tactics on how to cultivate a psychologically safe environment to encourage feedback and what they can do to create further awareness amongst the agile community.

Joanna Vahlsing
Centro

Joanna Vahlsing is a results-oriented portfolio, program, and project manager and change leader with a history of leading highly successful teams in enterprise-level and global environments. She is currently senior vice president of program management at Centro, an AdTech company headquartered in Chicago.